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Terms

Warehousing Terms

Draft for legal review. Not in force.

DRAFT, NEEDS LEGAL REVIEW. Not yet in force. Not a live offer.

For storage, handling, inventory management, pick and pack, and related value-added services in our warehouses or partner facilities.

1. Service and facilities

  1. We store and handle goods for you at the facility named in the order. We may move goods to another facility of equal standard in the same area on 14 days' notice, or sooner in emergency.
  2. Services: receiving, put-away, storage, inventory control, pick and pack, kitting, labelling, cross-docking, returns handling, dispatch and reporting. Each has a rate in the rate schedule.

2. What may be stored

  1. Lawful goods, properly packed and labelled, within the weight, size and handling limits in the order. We may refuse or remove any goods that are dangerous, illegal, perishable, infested, leaking, or that breach our site rules.
  2. Dangerous goods, temperature-controlled goods, high-value goods and regulated goods are accepted only by written agreement, with special rates and conditions. You give correct safety data and declarations.
  3. You warrant that you own the goods or have authority to store them, and that they are not subject to adverse claims. You tell us of any customs bond or sanctions status.

3. Receiving and inventory

  1. Advance shipping notice: you tell us at least 2 working days before each inbound shipment, with packing list, quantities and references.
  2. We count packages on receipt and note visible damage. Detailed piece count or inspection is a separate service. A signed receipt is evidence of packages received, not of contents or condition inside.
  3. Inventory is shown on our system. Cycle counts are done on the schedule in the order. A full stock-take can be requested at your cost.
  4. Inventory variance: shrinkage beyond the agreed tolerance (default 0.1% of value per year) is compensated at the lower of cost and replacement value, subject to the liability cap.

4. Storage charges

  1. Charges are monthly by pallet position, area or volume, plus handling in and out, at the rate schedule. A minimum monthly charge may apply.
  2. Any part month counts as a full month for storage. Rates are reviewed once a year on 60 days' notice.
  3. Charges for extra storage beyond your space reservation are at the over-limit rate.

5. Dispatch and orders

  1. Release orders must be in writing through the agreed channel, by the cut-off time stated. Orders after the cut-off are processed the next working day.
  2. Dispatch accuracy target: 99.5% of lines correct. If we ship the wrong goods through our error, we correct at our cost.

6. Lien and unpaid charges

  1. We have a lien on stored goods for unpaid charges. After 30 days' notice of default, we may sell the goods and apply the proceeds to what is owed, returning any balance. [Draft, needs legal review for enforceability.]

7. Insurance and risk

  1. Goods stay at your risk. Unless the order says otherwise, you insure them against fire, theft, water, damage and loss for their full value.
  2. We insure our legal liability and the premises. If you ask us to arrange insurance for your goods, the cover and cost are stated in the order and the insurer's terms apply.

8. Our liability

  1. We take reasonable care of goods in our custody. Our liability for loss or damage from our negligence is limited to the lower of the replacement cost and a set amount per package or pallet stated in the rate schedule (default 500 US dollars equivalent per pallet or the declared value if lower). You may declare higher value in writing for an extra charge.
  2. We are not liable for loss caused by inherent defect, your packing, acts of authorities, force majeure, or war and terrorism. Indirect loss and loss of market are excluded.
  3. Claims must be made in writing within 14 days of discovering the loss and within 90 days of dispatch or the date the goods should have been dispatched.

9. Security, access and audits

  1. Facilities are secured and monitored. You may inspect your goods on reasonable notice in the company of our staff. Insurers and authorities may inspect as the law requires.
  2. You follow site safety and security rules. Visitors need prior approval.

10. Term and exit

  1. The initial term is in the order; afterwards it continues month to month. Either side may end on 60 days' written notice (30 days for month-to-month).
  2. On ending, you remove the goods within 14 days. After that we charge holding fees at 150% of the rate, and we may dispose of unclaimed goods after 60 days' notice.