Partner Pass-Through Terms (for future lines)

DRAFT, NEEDS LEGAL REVIEW. Not yet in force. Not a live offer.

For items and services that we pass through from third-party makers, providers and partners, and for lines marked coming soon. These terms prepare the ground for the future activities.

1. What pass-through means

1. Some products and services come from a maker or provider that sets its own terms. We resell, introduce or coordinate them. In those cases the maker's or provider's terms bind you for use, warranty, support and service levels, and we pass them to you unchanged.
2. The quote tells you which items are pass-through, and links or attaches the third party's terms. Placing the order means you accept them.

2. What we are responsible for

1. For pass-through items, we are responsible for: correct ordering, correct description of what you ordered, passing on warranty and support claims promptly, and billing. We are not the maker or the provider.
2. We are not liable for the product or service itself beyond passing on the maker's remedy, and our liability for pass-through items is limited to the amount we received for that item.

3. Claims and returns

1. Warranty and returns follow the maker's process. We lodge the claim for you where the maker's process allows and keep you informed. Credits we receive are passed on, less any fees the maker charges.
2. If a maker or provider fails, becomes insolvent or ends the product, our responsibility is limited to refunding unused prepaid amounts we are still holding.

4. Future lines marked coming soon

1. We plan further lines, such as additional trading categories, online selling, assembly and workshop services, farm and agricultural systems, and repair and testing. They are not on sale until we say so on the site. An enquiry is not an order.
2. When a line goes live, its line terms are published here, and these Partner Pass-Through Terms and the General Terms apply until then.
3. For repair and testing services, expect these baseline rules: quotes before work; diagnostic fee if the repair is declined; 90-day workmanship warranty; parts warranty per part type; uncollected items disposed of after 60 days' notice; customer data wiped before drop-off.
4. For assembly and workshop services, expect these baseline rules: written drawings or specifications; materials supplied by you are at your risk; tolerances stated in the order; acceptance on delivery with 7 days to report defects.
5. For online selling (marketplace and storefront), expect these baseline rules: we publish listings for you or sell from our own stock; payment only by bank transfer or UPI; returns as per the General Terms and Hardware terms; seller verification and listing standards apply; prohibited-item list applies.

5. Partner and distributor accounts

1. Approved partners (resellers, distributors, agents) sign a partner agreement. Partners must follow the sales, price, brand-neutral marketing, export, sanctions and anti-bribery rules in it. Territory and exclusivity are only as stated in writing.
2. Partners must keep their customers' records for 5 years, pass on recall notices, and give us end-user data for export control where we ask.
3. Partner pricing is confidential, and is not for sharing with others.

6. Warranties passed through and support

1. Support requests are logged through us for pass-through items where the maker requires it. We aim to forward within 1 working day.